Nexivo Online Store – Shipping Policy

At Nexivo Online Store, we are committed to delivering your orders safely and on time. Please read our shipping policy to understand our delivery process.

1. Shipping and Delivery Time

• We aim to deliver orders within 7 business days after order confirmation and dispatch, depending on the delivery location.
• Delivery times may vary due to your location, courier availability, weather conditions, holidays, or other unforeseen circumstances.
• Remote areas may require additional delivery time.

2. Order Processing

• Orders are processed after successful order confirmation and payment verification, where applicable.
• Orders are dispatched as soon as possible.
• You will be notified when your order has been shipped.

3. Shipping Charges

• Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.
• Any free-shipping offers will be subject to the terms mentioned on our website.

4. Order Tracking

Once your order is shipped, tracking details will be shared with you when available so you can follow your delivery.

5. Delays in Delivery

Although we aim to deliver within 7 business days, delays may occur due to courier issues, public holidays, severe weather, or other circumstances beyond our control. We will do our best to assist you.

6. Incorrect Address

Customers are responsible for providing a correct and complete shipping address and contact number. Incorrect or incomplete information may cause delivery delays or additional shipping charges.

7. Lost, Damaged, or Incorrect Orders

If your order arrives damaged, contains an incorrect item, or appears to be lost in transit, please contact us promptly. We will review the issue and assist you with an appropriate resolution.

8. Contact Us

For shipping-related questions or assistance, please contact:

Store Name: Nexivo Online Store
Email: nexivoshoppy@gmail.com

We appreciate your trust in Nexivo Online Store and thank you for shopping with us!